Contact Us

We're here to help! Choose the best way to reach us below.

General Support

Questions about the platform, features, or your account

[email protected]

Response time: Within 24 hours

Billing & Payments

Subscription issues, refunds, or payment problems

[email protected]

Response time: Within 24 hours

Privacy & Data

Data protection, privacy concerns, GDPR requests

[email protected]

Response time: Within 48 hours

Business Inquiries

Partnerships, media, or corporate inquiries

[email protected]

Response time: Within 48 hours

Feedback & Suggestions

Share your ideas or suggestions for improvement

[email protected]

We read every message!

Premium Support

Priority support for Premium & Pro members

[email protected]

Response time: Within 12 hours

Send Us a Message

Before You Contact Us

Check Our FAQ

Many common questions are answered in our FAQ section

View FAQ

Account Issues?

Try resetting your password or checking your settings first

Go to Settings

Technical Problems?

Try clearing your browser cache or using a different browser

Expected Response Times

Premium Support:12 hours
General Inquiries:24 hours
Privacy Requests:48 hours

Response times are during business days (Monday-Friday)

Business Information

Company Details

Jurisdiction

British Virgin Islands

Industry

Educational Technology / E-Learning

Contact Information

Registered Office

Road Town, Tortola
British Virgin Islands

LinguPro Support

[email protected]

Company Email

[email protected]

Business Hours

Monday - Friday, 9:00 AM - 5:00 PM AST

We aim to respond to all inquiries within 24-48 hours during business days